Are you in contact with other dealers?
Yes we do have regular contact with other dealers which allows us to keep in touch with what is happening in the industry. It also allows us to locate items that we don't currently hold in stock.
Can I use my credit card to pay for my purchases?
We accept payment by Visa, Mastercard and Bankcard. You can pay using our store checkout system. You can also phone or fax your card details. Our contact details are listed in our Contact Details page.
Can I get a refund if I am not happy with the items I purchased?
We offer a no questions asked full refund upon the return of any items you are not fully satisfied with. Items must be returned in the packaging in which they were supplied and in the same condition.
Can I pay you through Bidpay or PayPal?
As we accept payment by credit card, cheque, money order and cash we feel we offer enough payment options without using Bidpay or PayPal.
How can I pay?
We accept payment by Visa, Mastercard, Bankcard, EFT, Cheque and money order. Cash is also accepted however we do not recommend this method. We accept no liability for lost payments. Personal cheques must clear prior to shipping. Foreign currency cheques are not accepted!
How much will shipping cost?
We ship through Australia Post and are governed by their postal charges. When you place an order we will let you know the shipping cost before processing your order. Shipping prices start from A$1.00. We combine lots to save shipping costs and will always try and keep the costs to a mimimum.
How do I know that my purchase will arrive safely?
We package items to ensure they have sufficient protection to arrive safely.?We recommend you register or insure your purchase. We cannot accept responsibility for items once they have been posted.
How do I know if you are reliable?
By viewing our auction site feedbacks you can see what our customers have said about both the products we sell and the customer service we provide. These customer feedbacks will give you an insight into how we do business.
What if you don?t have what I am looking for?
We are in regular contact with other dealers and have access to many more items than we stock. Let us know what you are looking for and we will do our best to assist you.
Where else can I find your products?
As well as our web site we sell our products at auction on Ebay. We also own our own internet auction site from which we run regular auctions. For details of shows and fairs we attend please check our "Upcoming Events" page.
